Help
Email
Contact Play Karlo
Updated 22 October 2026
Play Karlo is made by DeskApps, a small team. The quickest way to reach us is email. We read every message.
To help us reply quickly, start your subject line with one of these:
- Support: a link won't play, the app crashes, or something looks wrong. Include the link and your device (for example "Android 14, Chrome").
- Feedback: ideas, feature requests, or a host you'd like supported.
- Business: partnerships, advertising and press.
Copyright and legal notices
To report a link that infringes your copyright, follow the steps on our DMCA & Copyright page so that your notice has everything we need to act on it.
Your account and data
- Delete your account and data: Delete Account
- How we handle data: Privacy Policy
- Rules for using Play Karlo: Terms and Conditions
Before you write
Most playback problems are caused by the link itself. Our guide to a Terabox link not opening covers the common cases. Play Karlo isn't affiliated with Terabox or Diskwala, so we can't help with accounts or storage on those services.